DefCrypt — Bybit Withdrawal Under Review: What to Check and Send to Support

In brief

If Bybit will not let you withdraw, read the exact notice first. A security lock after an account change, a review of one withdrawal and an account verification request require different responses. Save the notice, date and case number before sending documents. The steps below help organize a support request; Bybit assistance covers individual review of the exchange response.

Account notice

What to establish

Lock after a password or 2FA change

The triggering action and the security period shown in the notice

Additional verification of a withdrawal

Which withdrawal is being checked and where documents are requested

Account review / Enhanced KYC

Which identity or source-of-funds information is missing

A delay does not by itself establish an AML review. For a security lock, use the period stated in the account notice and official Bybit guidance. That period is not a deadline for document review or a promise that an account will be released. Ask support to clarify the reason if notices are missing or inconsistent.

1. Open Bybit through the official app or website you normally use.
2. Save the status, operation date, network, amount and support case number.
3. Check recent security changes and account notifications.
4. Open the additional verification request in withdrawal history when available.
5. Reply in the existing case and retain submission confirmation.

If a transfer has already been broadcast, check its network status before treating it as an account restriction. Do not send a second transfer simply because crediting is delayed. See Bybit assistance for the relevant service scenarios.

Build a timeline of how the funds were obtained, held and deposited to Bybit. Match dates, amounts, networks, transaction hashes and receipts at each stage. Use records relevant to the stated income, sale or purchase instead of an unrelated bundle of screenshots. The Source of Funds guide explains this evidence chain.

Bybit’s additional verification instructions vary with the deposit method and can include purchase records or a recording of transaction history. Follow the request in your account. Keep passwords and login codes out of recordings and never supply a recovery phrase. If a requested record is unavailable, explain the gap and ask which alternative is acceptable.

This is an example for organizing facts, not a universal legal letter. Replace the fields with your information and remove anything that does not apply.

• Case number: [number].
• Restriction date and time, including time zone: [date].
• Exact status or notification: [text].
• Operation: [date, asset, network, amount, withdrawal ID / TxID if available].
• Documents already provided: [name, submission date and response to each].
• Steps completed since the last reply: [actions].
• Request: please identify the missing information, the secure submission channel and the next review stage.

Do not substitute “my funds are clean” for missing evidence. If support specifies a next-response date, record it and follow up in the same thread when it passes.

An individual review is useful when documents are repeatedly rejected without a clear explanation, replies conflict or the source-of-funds chain is incomplete. For an assessment of the correspondence, describe the status, timeline and records already submitted. The exchange unfreezing service can evaluate evidence gaps and the next response.

In a published case from our partner team Karcrypto involving approximately $195,000 on Bybit, the supporting documents were reworked after Enhanced KYC rejections and the restriction was removed. Read the Bybit Enhanced KYC case; the partner’s original report is listed below. This individual partner result does not predict the outcome or timing of another account review.